top of page

Privacy Policy


1. Introduction


Welcome to Aurelle Bakery (ABN: 806 870 417 74) (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Policy explains how we collect, hold, use and disclose personal information when you visit our website [insert your URL], or otherwise engage with us (for example via contact forms, newsletter signup, ordering service).

​

2. Our commitment


We adopt the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth), insofar as they apply to us.

​

3. What is personal information?


“Personal information” means information or an opinion about an identified individual or an individual who is reasonably identifiable, whether the information is true or not, and whether recorded in material form.

​

4. What information do we collect and how?


We may collect the following kinds of personal information:

  • your name;

  • your email address;

  • your phone number;

  • your postal address (if required for delivery or ordering);

  • information you voluntarily provide (feedback, comments);

  • device/browser/analytics data when you visit our website (e.g., cookies, IP address, browsing behaviour).

We collect this information when you:

  • fill in a form on our website (contact form, newsletter signup, online order);

  • email or otherwise contact us;

  • browse our website (via cookies/analytics)

​

5. How we use your personal information


We may use your personal information for the following purposes:

  • to respond to your enquiries or requests;

  • to provide products or services you request;

  • to send you newsletters or promotional offers if you have opted-in;

  • to improve our website, products and marketing;

  • to meet legal or regulatory obligations.

​

6. Direct marketing and your opt-out rights


If you’ve opted into receiving our newsletters or promotional communications, we may send you special offers or updates. You may unsubscribe from these at any time by clicking “unsubscribe” in the email, or by contacting us at [insert email address].

​

7. Disclosure of your personal information


We may disclose your personal information to third-party service providers who assist us (for example web hosting, email distribution, analytics, payment processing). We do not rent, sell or trade your personal information to unrelated third parties without your consent.

If we provide your information to a third-party located overseas, we will take reasonable steps to ensure the overseas organisation handles the information in a way consistent with this Policy.

​

8. Data security and retention


We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access or disclosure. We will retain your personal information only for as long as necessary for the purpose for which it was collected, and then securely destroy or de-identify it.

​

9. Access to and correction of personal information


You may request access to the personal information we hold about you, or request a correction, by contacting us at [insert email address]. We will respond within a reasonable timeframe.

​

10. Complaints


If you believe we have breached our obligations under this Policy or the Privacy Act, please contact us at [insert email address]. We will investigate and endeavour to resolve any issue. You may also contact the Office of the Australian Information Commissioner (OAIC) for further information or to lodge a complaint.

​

11. Cookies and analytics


Our website uses cookies and analytics services (such as Google Analytics) to improve user experience and track site usage. You can disable cookies via your browser settings—note some parts of our website may not function properly if you disable cookies.

​

12. Changes to this Privacy Policy


We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website with a revised “Last updated” date.

bottom of page